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  Services:   Gas   Water   Sewer/Trash

SEWER SERVICE

Carrollton Utilities sewer service is available for residential, commercial and industrial customers in the cities of Carrollton, Prestonville, Worthville, Ghent, Campbellsburg, Sanders, Sparta, and Glencoe. Sewage usage is based on your water usage.

Utility bills are issued around the 10th of each month with a due date of the 20th. We require an application and security deposit for any new service requests. To establish service you must visit our office with a picture ID and payment for the security deposit as required in our rules and regulations.

WASTEWATER ADJUSTMENT POLICY
EFFECTIVE 8/1/2007

Voluntary Sewer Usage: Carrollton Utilities will allow a ONE time adjustment in a twelve month period for any sewer bill where the water did not enter the sewer system and it is a voluntary usage such as pools, watering, hot tubs (anything other than leaks). Usage must be more than 50 units above average for the voluntary usage adjustment. The adjusted usage will be the normal average monthly usage based on history available plus 50 units (unit = 100 gallons).

Examples: A customer asking for an adjustment and their normal bill is 50 units and they watered their lawn, the high bill is 100 units...they would NOT get an adjustment because it is not considered “excessive”. Another example: Normal 20, leak bill 200...they would pay for 70 units only. Reason for excessive usage must be verified and proven the usage did not enter the sewer system.

Involuntary Sewer Usage: Carrollton Utilities will allow a ONE time adjustment in a twelve month period for “LEAKS” or other involuntary usage that did not enter the sewer, any adjustments will have to be approved by the General Manager. The adjusted usage would be the normal average monthly usage based on history available. Leaks must be verified that they occurred and did not enter the sewer system. Wastewater charges will be adjusted when water leaks occur that did not enter the wastewater system. The usage must be at least 20% above average to allow for normal fluctuations.

If you have questions about sewer services, please call our Customer Service Department at (502) 732-7055 or email custservice@carrolltonutilities.com.

Important:

Carrollton Utilities has sewer service available in areas not served by our water system such as Sparta, Ghent, Campbellsburg, Sanders, Glencoe, Worthville and other areas directly outside the city limits of Carrollton. Those sewer customers need to contact our office as well as their water district office to establish service, discontinue service and other changes that may affect the billing of sewer charges. New structures must contact Carrollton Utilities for inspection of the cleanout and connection to the main by calling 502-732-7055 during normal business hours.

Where to Pay Your Bill

Via mail to:
Carrollton Utilities
PO Box 269
Carrollton, KY 41008

In person:
225 6th Street
Monday-Friday
8:00am - 4:30pm

Ask us about automatic bank draft option.

Now accepting all major credit/debit card payments for your convenience.

Online:
Pay your bill now! Just click the "Make Payment" button at the top of the page.
Refund Policy


MONTHLY SEWER RATES
(Effective July 1, 2015)

City of Carrollton In-Town Out-of-Town
FIRST 1,000 Gallons $ 9.80 $11.62 Minimum
OVER 1,000 Gallons $ 5.33 $ 6.09 Per 1,000 Gallons

City of Prestonville  
FIRST 1,000 Gallons $11.62
OVER 1,000 Gallons $ 6.09

Regional Sewer Project
(Glencoe, Sanders, Sparta)
Size of water meter
5/8"-3/4" 1"-2" Over 2"
FIRST 1,000 Gallons $10.58 $21.59 $26.66 Minimum
OVER 1,000 Gallons $10.58 $21.59 $26.66 Per 1,000 Gallons

Worthville, Happy Hollow, Eagle Creek Resort and Campground
     
FIRST 1,000 Gallons $11.62 + $12.00 Debt Service = $22.62 Minimum
OVER 1,000 Gallons $ 6.09     Per 1,000 Gallons

Eagle Creek Resort
     
FIRST 1,000 Gallons $11.62 + $ 16.21 Debt Service = $27.83 Minimum
OVER 1,000 Gallons $ 6.09     Per 1,000 Gallons

City of Ghent (US 42 East of Growers Warehouse)
     
FIRST 1,000 Gallons $11.62 + $ 1.45 Debt Service = $13.07 Minimum
OVER 1,000 Gallons $ 6.09 + $ 1.45 Debt Service = $ 7.54 Per 1,000 Gallons

Sewer Assessment Fees
(Effective July 1, 2011)
Residential equivalent defined as daily design flow divided by 400 gallons per day

  Cost per Daily Design Rate (GPD)
City of Carrollton $ 1.69 = $676.00 standard residential & small commercial
Other than City of Carrollton $ 2.25 = $900.00 standard residential & small commercial

For publicly funded extension projects serving areas where connection to the sewer is mandatory, the Capacity Fee shall be waived for residential and small commercial customers with existing on site sewer systems as long as connection to the public system is made within 120 days of being notified that the system is available for use.

For publicly funded extension projects serving areas where connection to the sewer is not mandatory, the Capacity Fee shall be 1/3 of the normal fee for residential and small commercial customers with existing on site sewer systems as long as connection to the public system is made within 120 days of being notified that the system is available for use.


MONTHLY TRASH RATES
Effective June 1, 2015 (July 2015 Billing)

RESIDENTIAL
CURB SERVICE
unlimited volume $11.35 1 Pickup per week
COMMERCIAL
CURB SERVICE
limited to 3 cans $11.35
1 Pickup per week
COMMERCIAL
ROLL CART .5
  $11.35
1 Pickup per week

Commercial Container Price List:
Size
1X
 2X
3X
4X
5X
6X
2 Yard
$ 50.80
$101.60
$152.40
$203.18
$254.00 $304.78
3 Yard
$ 56.44
$112.87
$169.33 $225.77 $282.20 $338.64
4 Yard
$ 67.73
$135.46
$203.18 $270.91 $338.64 $406.38
6 Yard
$ 79.01
$158.04
$237.05 $316.07 $395.09 $474.11
8 Yard
$ 95.96
$191.90
$287.86
$383.80 $479.75 $575.69


Note: Special service, such as back door pickup, will be billed by Rumpke also. Rumpke phone 502-732-5797 or 732-5344.

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Phone 502-732-7055
After Hours Emergency 502-732-6621
Email custservice@carrolltonutilities.com

Carrollton Utilities